Title: How to check in Ele.me
With the rapid development of the food delivery market, more and more merchants hope to expand their business by entering the Ele.me platform. This article will introduce in detail how to check into Ele.me, including application conditions, procedures, fees and FAQs to help merchants get started quickly.
1. Conditions for entering the Ele.me platform

Before applying to join Ele.me, merchants need to meet the following basic conditions:
| Conditions | Specific requirements |
|---|---|
| business license | A valid business license is required (either individual business owner or enterprise) |
| Food business license | Catering businesses need to provide a food business license (non-catering businesses are exempted) |
| Store photos | Provide photos of the store front, store environment and kitchen (required for catering) |
| bank account | A public or private bank account is required for settlement |
2. Ele.me entry process
The following are the specific steps for joining Ele.me:
| steps | Operating Instructions |
|---|---|
| 1. Register an account | Visit the official website of Ele.me Merchant Edition or download the “Ele.me Merchant Edition” APP and register an account |
| 2. Fill in the information | Submit business license, food business license and other information, and fill in store information |
| 3. Review | The Ele.me platform will complete the review within 1-3 working days. |
| 4. Sign a contract | After passing the review, sign the online cooperation agreement |
| 5. Go online | Configure the menu, set the delivery range, and officially go online for business |
3. Ele.me entry fee
The fees on the Ele.me platform mainly include the following items:
| Fee type | Description |
|---|---|
| Platform service fee | A certain percentage of service fee is charged based on the order amount (usually 5%-20%) |
| delivery fee | It will be borne by Ele.me or the merchant, depending on the delivery method. |
| Activity fee | Participation in platform promotions may require additional fees |
4. Frequently Asked Questions
The following are some of the questions and answers frequently encountered by merchants:
| question | Answer |
|---|---|
| What to do if the review fails? | Check whether the information is complete or clear and resubmit the application. |
| How to increase order volume? | Optimize menus, participate in platform activities, and provide quality services |
| How long is the settlement cycle? | Usually T+7 (settlement will occur 7 days after order completion) |
5. Summary
Joining the Ele.me platform is an important way for merchants to expand their online business. Through the introduction of this article, merchants can clearly understand the entry conditions, procedures, fees and common problems, so as to successfully complete the entry and quickly start operations. It is recommended that merchants actively participate in platform activities after settling in to increase store exposure and obtain more orders.
If you have other questions, you can contact Ele.me’s official customer service or visit the official website for more help.
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